Delivery in Full and On-Time (DIFOT) We work with our customers to develop a customer specific DIFOT – supported by our Supply Agreements. We aim to improve efficiency in our customers’ production schedules. This value proposition hinges on accurate customer forecasts of stock replenishment. We will work with you to ensure accurate delivery of the right product at the right time – to not slow your production process down but enhance it. Delivery and steel processing flexibility is the cornerstone to this value proposition.
Working Partnership with our Customers (Business Understanding) We aim to develop a working partnership built on trust and expertise with you. This allows an intimate knowledge of business processes to take place to create reciprocal business practice advantages. A great example of this service is our very own Steel Efficiency Review® – to learn more click on: http://steelefficiencyreview.com.au/
Supply Reliability and Commitment to customers We aim to review our customers’ needs to provide a clear outcome on how we will deliver and process steel sheet and coil products to create a competitive advantage for your business. Product quality, Product tolerances, and Reliability of supply are the cornerstone to this value proposition. We will work with your project team to ensure the best outcome.
We Work With You
We create value for our customers by ensuring all steel supplied is fit for purpose, on time, backed by the support of BlueScope’s team of technical and product specialists. We give our customer peace of mind by ensuring their products are traceable by assigning a Part Identification Number that corresponds to specific delivery documentation.
BlueScope Plate Supplies understands how important material traceability and certification is for our customer’s projects, and we provide test certificates and heat numbers to match all plate products. ISO Quality Management Systems Accreditation (ISO 9001), adherence to Australian Standards and comprehensive test certificates ensure our customers receive high quality, Australian made steel plate products that can be traced back to their origin, providing peace of mind.
The key deliverables to our customers are:
Limited capital investment required – this tends to free up funds in your business;
Accurate forecasting of stock – this tends to create value for your business by replenishing the stock you need when you need it;
Reliability of Supply – this tends to create confidence and capability in your business.
Brand Awareness and Investment – we work with you to develop joint brand awareness campaigns to fully leverage our key product brands of XLERPLATE® steel and TRU-SPEC® steel to create market awareness and confidence.